Please read through the different questions and answers before contacting us. We will only tell you to read the help section if you do.

A: This is a known problem with the Internet Explorer browser or any browser which blocks cookies. Please read this tutorial on how to fix this problem.

Q: I've just uploaded a new photo, can I reset my votes?

A: I am afraid your votes cannot be reset. However, you should notice your average age either increase or decrease as more votes come in with your new image.

Q: How can I change or upload a photo?

A: To add your photo to Guess My Age you need to be a member. Click on the sign up form and fill in the information. It's pretty straight forward, but once you've signed up and authorised your email address you can log into your member's area and upload a photo!

To change your photo simply log into your members area and upload a photo from the box. Currently we only allow one photo per member.

You may need to wait a few days for an Admin to authorise your photo

Q: How can I cancel my account?

A: If you're a member of Guess My Age and wish to cancel your account please contact us. As per our terms and conditions there is a removal fee charge to cover the admin time taken in fully removing your account. We will advise you on the applicable fee when you contact us. This fee can be paid via Pay Pal, which accepts all major debt and credit cards along with money available in your Pay Pal balance. Pay Pal is free and safe to sign up to and use. There is a possibility of this fee to be paid via cheque however this could increase the admin time and subsequently may cost slightly more.

Q: I've forgotten my password

A: Please contact us via the email address you signed up with the email address on this page, explaining the situation.

Is your question not featured here? Then contact via the e Mail address on this website. If your question is answered here please do not contact us as we will only tell you to read the help